Qualifications and experience

I’m a thought-leader in organisational policy development and policy management.
I’m passionate about effective communication and love to share this passion with my clients.
I offer superb writing, training and coaching skills combined with a deep understanding of organisations.

My qualifications and experience include:

  • PhD in English (Auckland University, 1993)
  • 25 years experience as a manager in Australasian universities and other tertiary education institutions, specialising in institutional policy development
  • Leadership of student administration teams (academic progress, admissions, appeals, assessment support, conduct/discipline, curriculum configuration, special consideration, student complaints)
  • Co-founder and coordinator of the Institutional Policy Network of the Association for Tertiary Education Management – received the ATEM Policy and Governance award for this work in 2015
  • Lead author of the ATEM handbook on institutional policy development and policy management in Australasian tertiary education institutions
  • Accredited Editor (Institute of Professional Editors)
  • Substantial teaching, training and facilitation experience
  • Substantial list of publications including several books (see below)
  • Two years experience as a newspaper journalist
  • Two years experience as a newspaper proofreader.

Publications

  • Policy Without (Much) Pain: a Guide to Better Practice in Institutional Policy Development and Policy Management in Australasian Tertiary Education Institutions (co-author; Association for Tertiary Education Management, 2011; second edition, 2015; third edition in preparation).
  • Friends across Swanston Street: Building Cross-Unit Connectedness through Mentoring Partnerships’ (co-author; in Proceedings of Tertiary Education Management Conference, Cairns 2014)
  • Various poems 1989-2004 in the Age, Journal of Literature and Aesthetics, Landfall, Metro (Auckland), Overland, Poetry NZ, Printout, Sport, Southerly, Takahe and Westerly
  • Whole Men: the Masculine Tradition in New Zealand Literature (Auckland University Press, 1996).
  • Frank at Last’, in Opening the Book: Essays on New Zealand Writing, ed. Mark Williams and Michele Leggott (Auckland University Press, 1995), pp. 68-82.
  • ‘ “A Poet Quite as Large as Life”: Literary Masculinity in New Zealand 1932-60’, Landfall 45 (1991), pp. 203-68.
  • Holes, Wholeness and Holiness in Frank Sargeson’s Writing’, Landfall 44 (1990), pp. 32-44.
  • Naked Change’, in Michael King (ed), One of the Boys? Changing Views of Masculinity in New Zealand (Auckland: Heinemann, 1988), pp. 219-36.
  • Crucible of Change: Matamata County since 1945 (Hamilton, Chesterman Communications, 1983).